Substantial Internet Disruption Affects Numerous Online Platforms and Apps

A widespread web failure has affected many online platforms and apps worldwide, as users experiencing issues getting online after problems at Amazon’s web hosting platform.

The affected services include Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, along with multiple Amazon-owned platforms including its primary shopping site and the Ring security home security firm.

In the UK, Lloyds bank was disrupted as well as its branches the bank Halifax and Bank of Scotland, while there were also reports of problems using the HM Revenue and Customs online portal on that morning. Furthermore across the UK, multiple Ring device owners used online platforms to report their doorbells were malfunctioning.

In the UK alone, reports of problems on specific applications ran into the many thousands for each app.

Amazon reported that the issue originated in the Atlantic coast of the United States at the cloud division, a section that offers vital web backbone for a host of businesses, who utilize resources on Amazon servers. AWS is the world’s largest cloud computing platform.

Just after late night (PDT) in the United States (8am BST), Amazon confirmed “increased problem frequencies and delays” for the cloud services in a zone on the east coast of the America. The widespread consequence appeared to hit platforms around the world, and the problem monitoring service showing outages with the identical platforms in various regions.

The outage tracker Thousand Eyes, a platform that monitors web disruptions, further indicated a rise in issues on the start of the week, and numerous instances situated in the state of Virginia, the region of Amazon’s US-East-1 region where the company stated the outage originated.